Do Ps4 Controller Repair Kits Really Work

Troubleshoot PlayStation 4 controller that's not working

You're all set to play your PS4™ when all of a sudden you discover your controller won't work. But what's incorrect with it? Much similar other PlayStation® bug that finish your game earlier information technology starts, such every bit overheating, software crashes, or controller drift, it'southward annoying when you can't effigy out or solve the trouble.

Here at Asurion, when tech breaks, nosotros fix it—whether it'south speeding up your iPhone® or Android™ or fixing a TV with no audio. Hither's a guide from our tech experts to fixing your PS4 controller.

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Common reasons your PS4 controller is not working

Not sure why your DualShock® four controller isn't working? Here are some possible causes, co-ordinate to Asurion Experts:

The controller's battery is expressionless.
The controller was recently paired with another device, like a different PS4 or PC.
The controller is too far from your PlayStation and is no longer connected via Bluetooth®.
The Micro-USB cable that connects your controller to the console is faulty or disconnected.
The controller turned off due to the PlayStation'due south Power Save settings.
Ane or more buttons on the controller are malfunctioning or broken.

If you lot're dealing with ane of these issues, here are the steps you should follow to solve it.

PS4 controller won't pair or connect

If your DualShock 4 is on simply not responding, you tin can try to re-pair your controller with your panel (this is known as a soft reset). To do this, you'll demand a 2nd, working DualShock 4 controller to work through these steps.

On your PlayStation dashboard, become toSettings>Devices>Bluetooth Devices.
Select your inactive DualShock iv controller from the listing. It will be the one without the green dot next to it.
Printing theOptionsbutton on your working controller, then selectForget Device. This volition remove the inactive, malfunctioning controller from your PlayStation's system.
Printing thePSpush button on your working controller, then selectPower>Turn off PS4.
In one case your console is completely turned off, connect the malfunctioning controller to your PS4 with a USB cable, so turn the console dorsum on.
Press thePSbutton on your malfunctioning controller, and log on to your PS4.

PS4 controller is connected but not working

If the organization is recognizing the controller but information technology'south still not working, you lot may demand a software update. Try this:

Go toSettings > System Software Update.
Select Update Now, and so choose Adjacentin the update acceptance screens.
ChooseAccept to start the update.

Keep your head in the game. We'll handle the repairs.

If your console breaks down, our experts have your dorsum. Make an engagement at your nearest shop now.

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PS4 controller buttons aren't working

Bank check the buttons to run across if annihilation is mucilaginous, loose, or cracked. If a push button is broken, yous've likely found your effect. If the button just needs to exist cleaned, try using a cotton swab or microfiber textile dipped in a liquid formula specifically made for electronics (you can also use a small amount of rubbing alcohol) to gently wipe on and effectually the button. Never use harsh liquid cleaners or pour liquid directly on your controller.

PS4 touch pad isn't working

If the touch pad isn't working, try disconnecting and unpairing the controller for a few minutes. If this works, y'all're back in play.

If not, the touch pad may demand a quick cleanup.

Offset, turn off your controller by pressing and property thePSpush for nigh 10 seconds.
Use a microfiber cloth (yous can dampen it with rubbing booze) to wipe down the impact pad.
When the controller is completely dry, turn it back on.

If your controller'south bear upon pad stops working but during one particular game, it may be a game coding problem, and then download the most contempo version of the game.

PS4 controller bombardment won't concur a charge

Your DualShock four should give you up to viii hours of playing time, but if it'south running out of ability more than chop-chop, try connecting your controller to the console with its Micro-USB cable and giving it time to charge. Also make sure to turn information technology off when information technology's not in use to preserve the battery.

How to turn off and charge the controller

From the controller: Press and concur thePSbutton for about ten seconds to turn off your controller.

From the PlayStation dashboard:

Printing and hold thePSbutton for 2 seconds until you see the Quick Menu.
SelectSound/Devices > Turn off Device, then choose your controller from the list.
You can as well set up a time limit in the Quick Menu for your controller to automatically plough off. Just selectSet Time Until Controllers Plow Off and choose an selection: After 10 Minutes, After 30 Minutes, or After 60 Minutes.

If you're yet having issues, you may demand to replace your bombardment.NOTE: Doing this yourself will void the warranty.

General tips for fixing your PS4 controller

If nothing has worked to get your controller upwardly and running, try these like shooting fish in a barrel fixes.

Try using the controller with the USB cablevision continued

If you've been using your DualShock iv controller wirelessly, try connecting it to your console with a USB cable. If that doesn't piece of work, attempt using a dissimilar USB cable: the first cable could be faulty.

Restart your PS4

Often a quick restart of your console will help to solve your issue. Here's how:

Printing and concord the power push on the panel for 3–vii seconds.
When the panel is off, press and concord the power push once again.
When you lot hear ii beeps, release it.
Connect the controller with a USB cablevision.
Press thePSbutton on the controller to turn it on.

Hard reset your controller

If your controller still won't sync to your PlayStation four, effort running a difficult reset on your DualShock four. This will revert your controller to its manufactory default settings, but don't worry—yous won't lose your saved game information. Here's what you'll demand for the reset:

An unfolded paper clip or straight pin
A Micro-USB cable

Next, follow these like shooting fish in a barrel steps to reset your PS4 controller:

Turn off your PlayStation 4. You may as well want to disconnect it from the internet, which can sometimes interfere with your controller'southward setup.
Unplug the controller, and flip information technology over.
While it is upside down, locate the recessed reset button in the small-scale hole nigh the controller's L2 push button, and utilize your newspaper clip or pin to press and agree it for at least 6 seconds.
Release the reset push button and wait a few more seconds. Then plug in the controller using the Micro-USB cable.
Press thePSbutton. When the lite bar on the controller turns blueish, it should exist paired, and you lot tin can log on to your PS4.

Test the controller on a different device

To quickly isolate a problem with your PS4 controller, connect it to another device, like your PC. Or try connecting it to a friend's device.

If information technology doesn't work, yous'll know the problem is with your controller. If your controller works on a different device, you may exist having trouble with the wireless connectivity on your PlayStation.

Don't let a glitched controller mean game over

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